Privacy Policy for SummitStride Performance
At SummitStride Performance, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect information obtained through our site, including personalized training programs, group fitness classes, nutrition coaching, sports conditioning, corporate wellness initiatives, and virtual fitness sessions.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Identifiable Information (PII): This includes information you voluntarily provide to us when you register for services, sign up for a newsletter, fill out a form, or otherwise interact with our site. This may include your name, email address, phone number, physical address, date of birth, gender, emergency contact information, and health-related information pertinent to your fitness and nutrition goals (e.g., medical history, fitness levels, dietary preferences, injuries). We collect health information with your explicit consent to ensure your safety and tailor our programs effectively.
- Usage Data: We automatically collect information on how our site is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
2. How We Use Your Information
SummitStride Performance uses the collected data for various purposes:
- To provide and maintain our services.
- To personalize your experience and deliver personalized content and program recommendations tailored to your fitness goals and health information.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our services.
- To monitor the usage of our services.
- To detect, prevent, and address technical issues.
- To send periodic emails regarding updates, services, or special offers (you can opt-out at any time).
3. Disclosure of Your Information
Your privacy is paramount, and we do not sell, trade, or otherwise transfer your Personal Identifiable Information to outside parties without your explicit consent, except as outlined below:
- Service Providers: We may employ third-party companies and individuals to facilitate our services, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your Personal Identifiable Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
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Legal Requirements: SummitStride Performance may disclose your Personal Identifiable Information in the good faith belief that such action is necessary to:
- To comply with a legal obligation.
- To protect and defend the rights or property of SummitStride Performance.
- To prevent or investigate possible wrongdoing in connection with the service.
- To protect the personal safety of users of the service or the public.
- To protect against legal liability.
4. Security of Data
The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include secure servers, encryption of sensitive data, and access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Identifiable Information, we cannot guarantee its absolute security.
5. Your Data Protection Rights (GDPR & PIPEDA)
Depending on your location, you may have the following data protection rights:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: You also have the right to withdraw your consent at any time where SummitStride Performance relied on your consent to process your personal information.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.
6. Links to Other Sites
Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
7. Children's Privacy
Our services are not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Identifiable Information, please contact us. If we become aware that we have collected Personal Identifiable Information from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our site, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
SummitStride Performance
2847 Commercial Drive, Suite 310
Vancouver, British Columbia, V5N 4C7
Canada